Privacy and Cookie Policy
We take responsible precautions to preserve your privacy in accordance with the General Data Protection Regulation (GDPR) and the Privacy of Electronic Communications Regulations when you use our website, enquire or register to receive information from us. However, we are unable to give assurances or take responsibility for, or be held liable for, the actions or content of external websites linked to this website.
This privacy policy sets out how www.dartmoorholidaycottage.co.uk uses and protects any information that you give www.dartmoorholidaycottage.co.uk when you use this website.
At Three Pound Cottage we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What personal data we collect and why we collect it
When you register or enquire through our website, we request sufficient information to correspond with you in order to satisfy your requirement or enquiry. Therefore we may collect the following information:
- name and job title;
- contact information including email address;
- demographic information such as postcode, preferences and interests;
- other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping;
- We may use the information to improve the accommodation and services provided;
- We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
When visitors leave comments or reviews on the site we collect the data shown in the comments form, and may also collect the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Data privacy – Gravatar Support. After approval of your comment or review, your profile picture may be visible to the public in the context of your comment.
Please note we do not share personal information to any third party unless expressly agreed with you in advance, OR we have been legally obliged to do so.
Access to information
You are entitled to receive a copy of all information which we hold about you at any time – please note a small fee may be payable. In addition you may also request us to delete any information held about you at any time. Should you wish to receive a copy or request deletion of information held, please Email us using the details on the Contact Us page.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at the address detailed in our Contact Us page.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have installed electronic and administrative security precautions to protect our website and data files. However, we cannot take responsibility or liability for the security of your own computer or electronic communication device’s security. Please ensure your own firewall and anti-virus protection is properly installed and up to date.
Links to other websites
Our website contains links to other websites and information sources which are intended to aid you with planning your stay and to get the most from it. However, once you have used these links to leave our site, you should note that we do not have any control over that other website of information source. Therefore, we cannot be held liable for the content or privacy policies of those websites or information sources.
Similarly, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
The views, content and opinions included on external websites are the responsibility of the owners of those websites.
Cookie Complience
Whenever you use our websites, mobile sites, mobile applications or applications on any other devices such as PS3 or Xbox (collectively called www.dartmoorholidaycottage.co.uk’s “Digital Products and Services”), information may be collected through the use of cookies and similar technologies.
By using www.dartmoorholidaycottage.co.uk’s Digital Products and Services you agree to our use of cookies as described in this Cookie Policy.
What are Cookies
Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Edge, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.
Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience (see below for more examples). They can also help to ensure that adverts you see online are more relevant to you and your interests.
How we use Cookies
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. We use aggregated analytic data to understand the demographics, interests and geographical locations of visitors to the website.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Cookies used on www.dartmoorholidaycottage.co.uk do not identify you personally to us nor communicate any personal information about you to us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Information Commissioner’s Office
If you would like to further information on any aspect of our policy we would be delighted to hear from you. If you would like to learn more about data protection and privacy of electronic communications, the Information Commissioners Office has a very comprehensive website.